Reading Dermatology Practice Policies
INSURANCE & BILLING
Reading Dermatology accepts most insurance carriers. Please take the time to familiarize yourself with the terms and conditions (and payment plan) of your insurance provider before you scheduled an appointment. A complete list of participating insurance providers can be found on our insurance page.
We will automatically bill your insurer for any covered service. This office holds that patients are ultimately responsible for the payment of their bills. You will be responsible for any services not covered under your contract or for services rejected by your insurance carrier. Patients are also responsible for any referrals, co-pays, coinsurance or deductible amounts.
All insurance cards need to be presented at the time of check-in for each of your visits.
Co-pays and outstanding balances will be collected at check-in, prior to receiving medical services. We accept cash, check or Visa, MasterCard, Discover, and American Express.
For our patients who do not carry medical insurance, we do ask for full payment via check, cash or credit card at the time services are rendered.
To make an appointment call 610.750.7891 or use our online contact form. Please allow at least 24 to 48 hours during business days for online requests.
New patients should visit our forms page and complete all necessary forms prior to their first appointment.
If you are unable to keep your appointment, please give us a 24 hour notice for regular doctor appointments and 48 hours for surgical or cosmetic appointments. This allows us to offer that time slot to others who may be waiting for an opening. (If you fail to give us the advance notice stated above, this will result in a no-show fee of $50.00).
If the patient is a minor, a parent or legal guardian needs to be present at the first visit and for any treatments. If your child is coming for acne or wart treatment follow-ups they can come alone if there is written consent by the parent.
To provide the best care, we need to know about your medical history. Make sure you are familiar with any previous skin conditions or procedures you have, as well as other significant medical conditions, allergies, etc. Have a list of all medications you take or have recently taken.
Prescription refills are handled during office hours (8:00 a.m. to 6:00 p.m.) when we have full access to your medical records. Please allow 24 to 48 hours for our nurses to submit your prescription refill to your requested pharmacy. Refills are not routinely filled on holidays, weekends, or if you have not been seen for more than six months in our office. Medications ordered by a physician outside of our office can not be refilled. Also, we cannot fill prescriptions or handle prescription requests via email or over the internet. Please call our office at 610.750.7891 for all prescription requests.